For Jan/Feb

Bookings can be made via the link on our website. It is the parents/guardians responsibility to ensure all information provided for a booking is correct. This must include: 

● The student/child’s full name and age 

● The parents/guardians email address and emergency contact numbers 

● Any detailed information on any allergies, medical conditions, special educational needs or behavioral issues of the student/child attending the Workshop or Course/Holiday Course. 

Full payment is required at the time of booking and can be made via bank transfer. Places are only secure upon receipt of full payment. If a particular Workshop or Course/Holiday Course becomes fully booked customers will have the option to be placed on a waiting list. The waiting list is for that specific  Workshop, Course/Holiday Course only as per the dates on the website booking page, flyer or promotional material, it is not a reservation for a subsequent Workshop, Course/Holiday Course. Bookings will typically open on the websites smarthandsstudio.co.uk every half term advertising the availability of places for the new coming term, e.g. Our Autumn term will be advertised at the half term break during our Summer term. We will also advertise via email, flyers and other promotional material. 

Booking information will be communicated first to our regular clients/parents/guardians through emails, flyers and promotional material at each half term break. This re booking facility will be open to our regular clients/parents/guardians for a period of 1 weeks only and requires a payment. Payments can be made via bank transfer. Places are only secure upon receipt of full payment. When this 1 week booking period has elapsed bookings will be opened to all on a first come, first served basis and/offered to new and waiting list clients. Full payment is required at the time of booking for all new clients via bank transfer. Places are only secure upon receipt of full payment. 

It is the parent/guardians responsibility to collect their child from the their Workshop or Course/Holiday Course on time. If the parent/guardian wishes for their child to be collected by someone else then it is their responsibility to inform Smart Hands Studio either by email. Our email can be found on the contact form on the website.  If the person responsible for collecting the student/child from the Workshop or Course/Holiday Course is persistently late then Smart Hands Studio have the sole discretion to refuse to allow the student/child to continue at the Workshop or Course/Holiday Course. In these cases no refunds will be issued by Smart Hands Studio.

Smart Hands Studio Workshops and Courses/Holiday Courses are fully inclusive, fun and safe. It is imperative that all students/children attending Smart Hands Studio Workshops and Courses/Holiday Courses behave in an acceptable and safe manner as deemed by the class or workshop tutor/s. Any concerns about behaviour will be brought to the parents/guardians attention whenever possible at the end of the session in person or by phone or email at the earliest convenience. Smart Hands Studio has the sole discretion to decide if the behaviour of an individual is unacceptable and in these instances the place will be cancelled and the parent/guardian given notice in writing. Cancellations as a result of unacceptable behaviour are not entitled to a refund but may be considered on an individual basis. 

After a booking has been made the customer has a cooling off period of 7 working days to make a cancellation. To cancel a booking customers must email smarthandsclub@gmail.com or use the contact form on the website. A full refund will be provided via bank transfer to the original payment account, if the request is made within 7 days of the initial booking. If for any reason a session is cancelled by Smart Hands Club, for example due to tutor illness, then a refund for that session will be issued. If a session is cancelled due to unscheduled venue closures, examples such as but not limited to acts of God, bad weather, strikes, lock outs, accidents, War, infectious or contagious disease outbreak, power cut, boiler breakdown, by Government or Local Authority or Environmental Health order, or failure of any communications, telecommunications or computer system, or for any other reasons beyond our control, then a refund will not be issued and customers will still be liable for any fees due/paid, during the entire period of closure. We cannot offer a refund for a session missed by a student/child as a result of illness or holiday. Smart Hands Studio may need to amend activity programmes, schedules, services, dates, times and/or venues on occasions for reasons that may be out of its control. These changes will be without refund or compensation to the customer. 

Smart Hands Studio tutor/s will do their best to ensure that your child’s clothing is protected from the art materials used, however we accept no responsibility for damage to your child’s clothing before, during or after any of our sessions. We advise that your child wears items of old clothing. All personal property is the responsibility of the participants and expensive or treasured items should not be brought to Smart Hands Studio Workshops or Courses/Holiday Courses. 

Parents/Guardians are advised to provide their own water-based drinks for students attending Workshops and Courses/Holiday Courses with the student/child’s name clearly labelled. No snacks are allowed in the workshop due to Health and Safety reasons.

Risk Assessment and Safety Protocols

At Smart Hands Studio, the safety and well-being of your child are our top priorities. We have conducted a rigorous risk assessment to identify and mitigate potential hazards associated with woodworking activities. Our comprehensive safety protocols ensure that all children are provided with the necessary tools and guidance to work safely and responsibly.

Teaching Risk Assessment

Part of our educational philosophy is to empower children with the skills to assess and manage risks independently. Throughout our woodworking sessions, children are taught to evaluate potential dangers and take appropriate precautions. This includes proper tool handling, workspace organization, and the importance of wearing safety equipment.

Minor Injuries

Despite our best efforts and thorough safety measures, woodworking is an activity that inherently carries some risk. Minor injuries, such as bruised thumbs from hammering or splinters from sanding, may occasionally occur. While we take every precaution to minimise these incidents, it is important for parents to understand and accept that such minor injuries are a natural part of learning and working with wood.

Parental Acknowledgment and Agreement

By enrolling your child in Smart Hands Studio, you acknowledge and agree that:

Safety Education: Your child will receive comprehensive safety training and guidance on risk assessment.

Minor Injuries: You understand that minor injuries, such as bruises and splinters, may occur during woodworking activities. These injuries are not a result of negligence on the part of Smart Hands Studio or its instructors.

Acceptance of Risk: You accept the inherent risks associated with woodworking and agree that Smart Hands Studio is not responsible for minor injuries that may happen as part of the learning process.

Your child's participation in our woodworking club signifies your understanding and acceptance of these terms. Our goal is to provide a safe, educational, and enjoyable environment where children can learn and grow through hands-on woodworking experiences.